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Contact Cappadocia

You're contacting the Cappadocia platform team — the people who run the website, the app, and the marketplace.

Looking to book a guide or transfer? You're in the wrong place. Local Cappadocia guides reply within 24 hours on our trip-enquiry lead board on the homepage — that's the fastest route to a real human on the trail.

Pick the right inbox

For now every category routes to hello@walkcappadocia.com. Pick the closest match — it helps us triage faster.

General enquiry Anything that doesn't fit the other categories — feedback, suggestions, questions about the platform. Bug / site problem Something broken on the site or the mobile app? Tell us what you were doing, what URL, and what browser/device. Press & media Journalists, photo/video requests, interview enquiries. We send replies same-week. Partnership / B2B Bulk listing of tours, co-marketing, integrations, agency-level subscriptions. Billing & subscription For providers with subscription, refund, invoice, or VAT questions. Include your account email so we can find your record. Legal / GDPR / data Data access, deletion, portability, takedown, regulator, trademark and other legal enquiries.

Response time

Most enquiries replied within 2 working days.

Press and partnership: same-week.

Not for emergencies. We cannot arrange help. In an emergency, contact the local emergency services.

Operating company

Cappadocia is a trading name of Pixelo Mobile Ltd, a company registered in England & Wales.

UK Co. No. 10585806

Registered office: c/o Demsa Accounts, 565 Green Lanes, Haringey, London, England, N8 0RL

Other things you might be looking for

💬 Message local guides (lead form) 👥 Ask the community ❓ How Cappadocia works 🗑 Delete my account 🔐 Privacy policy 📜 Terms & conditions ♿ Accessibility statement
One platform · both sides of the trail

The Cappadocia Marketplace — now on iPhone & Android

Free for visitors to plan and walk with. The smartest way for local businesses to get found. One independent platform in the Trailivo trail network — never an agency.

For visitors · free to download

Your whole trip, in one free app

Download the free Cappadocia app and carry every valley trail in your pocket — even with no signal.

  • GPS navigation and offline maps for all 8 valleys
  • Search any valley, village or place in seconds
  • Request a tour and get quotes from local guides
  • Stays, guides and experiences from local businesses
  • Available in 8 languages
QR code linking to /download-app Scan for Free iOS & Android App
Free to download. No account needed to start walking.
For local businesses · yearly plan

Get found by every visitor in Cappadocia

Stays, guides, tour companies and transfer drivers — be in front of visitors while they plan, on the website and in the iPhone & Android app.

  • For guides: a TUREB-verified badge that builds instant trust
  • Our AI trip planner suggests places on our map — Premium places first
  • Visitors’ tour requests come straight to you — reply with your quote
  • Your dashboard: listings, bookings, requests and analytics
  • With the Premium Plan, publish your own discount — on your page, our deals page and in the app
List your business See plans